Privacy Policy

1. Introduction

Church's Chicken ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or interact with our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Place an order through our website or mobile app
• Create an account with us
• Sign up for our rewards program
• Subscribe to our newsletter or marketing communications
• Participate in surveys, contests, or promotions
• Contact our customer service team

This information may include your name, email address, phone number, delivery address, payment information, and dietary preferences.

Automatically Collected Information

When you visit our website or use our app, we may automatically collect certain information about your device and usage patterns, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages you visit and time spent on those pages
• Referring website addresses
• Device identifiers

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and fulfilling your orders
• Managing your account and rewards program membership
• Providing customer support and responding to inquiries
• Sending promotional materials, special offers, and updates
• Personalizing your experience with our services
• Improving our website, app, and services
• Conducting research and analysis
• Complying with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processing, delivery services, and marketing assistance.
• Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety, or that of others.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and preferences. These technologies help us:

• Remember your preferences and settings
• Understand how you interact with our services
• Analyze and improve our services
• Deliver targeted advertisements

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure socket layer (SSL) technology
• Regular security assessments
• Access controls and authentication procedures

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request access to the personal information we hold about you.
• Correction: The right to request correction of inaccurate or incomplete information.
• Deletion: The right to request deletion of your personal information.
• Restriction: The right to request restriction of processing of your personal information.
• Portability: The right to receive your personal information in a structured, machine-readable format.
• Objection: The right to object to processing of your personal information for certain purposes.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within a reasonable timeframe in accordance with applicable laws.

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